To minimize the risk to everyone who enters our practice we are taking the following proactive measures to protect the well-being of our patients and our team members for the foreseeable future and will adjust as needed. We aim to make your visit as comfortable and seamless as possible with a few new physical distancing and infection control precautions and policies.
We are attempting to limit contact as much as possible. Please review the screening and consents sent to you in your patient portal prior to your appointment. If you have trouble, please contact our office.
Please refrain from bringing any family or friends to your appointment in order to limit the number of people in our practice and to maintain the physical distancing recommendation of six feet apart. There will be no exceptions.
Patients should thoroughly clean their faces and hands prior to coming to the office. Please use your own bathrooms (when possible) before coming into the office to reduce our bathroom exposure.
Patients will be asked to check in only when it is time for their appointment. Please call or text 509-260-8405 once you arrive.
Patients are required to wear their own mask while in the practice.
Patients will be screened with a no-contact thermometer. Anyone with a temperature greater than 100 F will be asked to return home. Patients will also be asked to answer a series of screening questions based on CDC and WHO guidelines. Patients may be asked to contact their primary physician’s office for appropriate testing and screening if deemed necessary.
» Have you experienced a fever greater than 100F, chills or muscle pain in the last 24 hours?
» Have you experienced any nausea, vomiting or diarrhea in the last 24 hours?
» Have you experienced any shortness of breath, difficulty breathing, cough or sore throat in the last 14 days?
» Have you been diagnosed with any contagious medical conditions in the last 14 days?
» Have you lost your sense of smell or taste in the last 14 days?
» Have you travelled domestically or internationally to any area with an outbreak of COVID-19 in the last 14 days?
» Have you or anyone inside your home been exposed to an individual with a confirmed COVID-19 diagnosis?
After clearing screening, patients will be escorted directly to their treatment room and asked to wash their hands.
Use of telehealth will be used for all follow up and consult-only appointments to limit the patient traffic in the practice.
Cleaning and disinfection of treatment rooms and high-touch surfaces will be performed following each patient visit. Routine cleaning and disinfection of all frequently touched surfaces throughout the office will also be performed. Alcohol based sanitizers with at least 70% alcohol will be placed at the front desk. Sinks and handwash stations are in the entrance of each patient room.
Daily, mandatory temperature checks and screenings will be performed on all team members.
Team members will stay home if they are feeling sick and/or if they are caring for someone with illness and contact their primary physician’s office for the appropriateness of testing and treatment.
All team members will be required to wear a mask. Providers working with patients will be required to wear proper Personal Protective Equipment (PPE) during treatments and as determined by the type of treatment being performed.
Newly washed, clean scrubs must be worn daily. Clean scrubs will be brought to work each day and changed into at the office. Dirty scrubs will be changed out of prior to leaving the office.
Work shoes will be left at the office and sanitized at the end of each day.
Phones may be brought into the work area after they are sanitized. Other personal items must be left in lockers
A cleaning schedule will be posted for treatment rooms and common areas.
A full copy of our COVID-19 Policies and Procedures is available at the front desk.